EN / FR ◦ Services · 15+ years of professional tech expertise
Whether your laptop died this morning, your firm needs a proper network, or you're choosing your first computer in a decade — you're working with a senior technician, not a help desk. Five focused services, each one delivered by someone who has done it a thousand times.
§ How a visit goes
We work the same way for every service — slowly, clearly, and on your terms. There's never any pressure to add things you don't need.
Call, text, or email and tell us what's going on. We'll ask a few questions to understand the situation and book a visit that suits you.
House call across the Repentigny area. 50 $ for the first 15 minutes, then 100 $/h billed in 15-min blocks. Always quoted before we start.
We diagnose without rushing and explain everything as we go — in your language, at your pace, in writing if helpful.
Repairs, setup, and hands-on practice — until you feel confident.
Same-day replies on weekdays for follow-up questions.
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§ Honest pricing
We bill in 15-minute blocks at 100 $/h. We send a written quote before any work begins, and a written summary after.
House call
All in-home services. Travel within service area included.
Continuing
Billed in 15-min blocks (100 $/h rate).
Phone / email
Quick questions are always free. Longer calls billed at the 15-min rate.
Retainer (small biz)
§ Common questions
Never. The first conversation is free, by phone, text, or email. The 50 $ starting rate only begins when we arrive at your door.
If we can't repair something on-site, we'll tell you honestly — and either advise on replacement or take it away for shop work, only with your written go-ahead.
Yes. Our team is fluent in both French and English — the entire visit, every document, every email can be in either language.
Absolutely. We're happy to loop a son, daughter, or carer into the conversation by phone or video.
Fully insured for in-home work and data handling.